Shop Polices


Thank you so much for supporting small business!

Shipping-  All items will ship USPS First Class or Priority Mail (based on weight) within 7-10 business days, unless otherwise stated in the listing.  Please note the customer is responsible for ensuring the correct shipping information.  Please double check all fields are correct before final checkout.  Contact us at hello@kaansdesigns.com as soon as possible if you have any questions or concerns regarding your order.  If you are ordering a Pre-Ordered item, please review the item description and note production time and expected shipping date.  

Shipping Disclaimer- KaAn's Designs is not responsible for lost, damaged, or stolen packages.  In these rare instances/ situations please contact your local post office or usps.com regarding your concerns.  

International Shipping- We do ship internationally through USPS International First Class Mail, which does provide (some) international tracking.  Any additional custom fees or taxes are the sole responsibility of the customer.  

Pre-Order Items- Pre-order items are made available for new items and those with a quick sale out rate.  Shipping times for these items will be noted in the listing.  Please note that when purchasing a pre-ordered item the entire order will be held for shipment until the all items (preorders and non-preorder items) are available.  If other pieces are needed at a earlier date, it is suggested to purchase in a separate transaction.  Please email hello@kaansdesigns.com with any additional questions.  

Returns-  All sale/discounted items are final and no returns will be accepted.  For all other items, returns of unwashed, unworn, tags attached items will be accepted within 7 days of your USPS delivery date.  Once your return is received a store credit will be issued in the purchase amount.  All return shipping costs are the responsibility of the customer.  If you would like to process a return-please email hello@kaansdesigns.com for address and directions.  

Contact Information-  Please email us with any questions, concerns, or just to say hello!  We also love customer photos and shares! Our email address is hello@kaansdesigns.com All emails are returned within 24-48hrs. Monday-Friday.